Karthi Travels®
ISO 9001:2015 Certified

Group Tour Booking & Cancellation Policy

Last updated on 03 Feb 2026

Booking Procedure

Booking confirmation for all group tours is strictly subject to receipt of an advance payment of ₹1,000.00 per person. This advance amount is mandatory to block seats and initiate tour planning. Until the advance payment is received, the booking shall remain tentative and no seats, accommodation, or services will be reserved.
Submission of an enquiry form, sharing traveller details, WhatsApp messages, emails, or verbal confirmations shall not be considered as a confirmed booking. A booking shall be deemed confirmed only after the required advance payment has been successfully received by Karthi Travels.
The balance tour amount, after adjustment of the advance payment, must be paid in full at the time of boarding the vehicle on the day of departure. Customers are requested to ensure timely payment before boarding to avoid any delays or inconvenience in tour operations.
In case the balance tour amount is not paid within the specified cut-off date, Karthi Travels reserves the right to automatically cancel the booking without further notice. In such cases, the booking shall be treated as cancelled, and cancellation charges shall apply as per the applicable policy.
All booking confirmations, payment acknowledgements, tour updates, and operational communication shall be shared only through official email IDs or the official WhatsApp number of Karthi Travels. Customers are advised not to rely on verbal confirmations or third-party communications.

Cancellation Policy

Cancellations made more than 3 days before the scheduled departure date are eligible for a refund after deducting an administrative and processing charge of ₹100.00 per person.
The refund will be processed to the original payment method as per our standard refund timelines after applicable deductions.
Cancellations made within 3 days of the scheduled departure date are not eligible for any refund. Any advance payment or full payment made towards the booking shall be forfeited.
Within 3 days of departure, all operational arrangements including hotel reservations, vehicle allocation, permits, and vendor payments are finalised. As these expenses are non-recoverable, no refund can be accommodated.
No refund shall be provided for no-shows, failure to report at the scheduled time, late arrivals, early departure from the tour, or non-utilisation of any services included in the package.
All cancellation requests must be submitted in writing through our official WhatsApp number or email. Verbal or telephonic requests will not be accepted. The date and time of receipt of the written request shall determine the applicable cancellation policy.